Frequently Asked Questions
Q1: What is the lead time for product orders?
A: Standard orders are typically processed and shipped within 3 to 7 business days, depending on stock availability and customization options.
Q2: How do you ensure product quality control?
A: Every item undergoes strict multi-stage quality inspections before packaging to guarantee it meets international quality standards.
Q3: Are customization or OEM services available?
A: Yes, we offer OEM and ODM services including custom logo integration, specialized packaging, and tailored specifications.
Q4: What payment methods do you accept?
A: We accept main secure payment methods including Wire Transfer (T/T), PayPal, Credit Card, and Western Union.
Q5: What is the standard warranty period?
A: We provide a 12-month quality warranty for all our products. Technical support and replacement solutions are offered for qualified issues.
Q6: How can I place a bulk order or obtain a quotation?
A: You can submit your detailed requirement list directly through our contact form, and our sales team will respond with a quotation within 24 hours.
